The Piano Conference: NCKP 2025

Attendee FAQ and Help Desk

Speakers and presiders, please click here for specific info.

Questions about accessing the conference, logging in, or taking advantage of all the Piano Conference has to offer? Read on for answers!

Ways to Join The Piano Conference: NCKP 2025 Online Event

• You may join the event on any computer or from a mobile device via the Whova App. 
• For joining by Mac, PC, or mobile browser, Google Chrome is recommended. Download Chrome or check your version here.
• Click here to access the online event on the web, or download the Whova app from your app store

Using the Whova App or Whova Online 

• For each day, be certain to restart your computer and open a new browser window to avoid any technical issues.
• Whova provides a thorough user setup guide here.

Online Event Archive

Session archives of the Piano Conference online event will remain available for replay until September 8, 2025. We are thrilled to provide this extended access, especially for our attendees across international time zones.

We appreciate your patience and understanding throughout the archiving process, as we work to make this content available as quickly as possible.

• How do I view the Piano Conference online event archives?
  • Most content will be available within 48 hours after the live event has concluded. All recordings will be accessible via the session’s description page as soon as they are available. 
• What will be included in the Piano Conference online event archives?
  • Online event sessions will be available until September 8, 2025
  • Discussion-based sessions, discussion pods, breakouts, and social events cannot be archived due to the interactive nature of these events.

Networking on Whova

One of the most enriching elements of any conference experience is the opportunity to meet others in your field. Whether you are attending the in-person conference or the online event, Whova offers terrific interactive features for connecting with other attendees. 

As an international professional organization, The Frances Clark Center and The Piano Conference: NCKP expect attendees to uphold a polite and professional demeanor both inside and outside of official events. Please treat all participants with the utmost respect. The Piano Conference reserves the right to remove any attendee who behaves in a disorderly manner.

The Piano Conference online event provides scheduled social networking events, but you may also connect with other attendees however you like. As an attendee, you will be able to:

• View the list of all attendees
• Join Community Discussion Boards
• Organize your own in-person or virtual meetups

Game

Attendees can compete to win a Frances Clark Center Online Teacher Education Course by posting a photo in the Win a Prize>PhotoContest area of the app. The photo with the most likes by 5:00 PM EDT on Sunday, June 8, 2025 will win.

Attendees can compete to win a Frances Clark Center Online Teacher Education Course by posting a photo in the Win a Prize>Leaderboard area of the app. The attendee with the most points by 5:00 PM EDT on Sunday, June 8, 2025 will win.

Still have questions?

If you have searched through this page and still need further information, please email us at conference@francesclarkcenter.org. We recommend you send questions prior to the start of the conference. During the conference, we will respond to you as quickly as possible.